How do you communicate the value of customer insights?
Customer centricity is no longer just a platitude for your marketing materials—it is now imperative for organizations that want to retain users, win against the competition, and grow their business. In this session, we're back with Verizon Connect’s Cheryl Abellanoza, Associate Director of UX Research, and Iris Barrera, Research Operations Coordinator who will teach you how they elevated the impact of research and insights with Dovetail.
