Hi Shwe thank you for the ideas!
I am considering a single workspace so that multi team and multi themes of work are easier to connect.
I quite like the department suggestion so there could be less guesswork when people add to Dovetail, then use fields and tags to assist with organisation.
If you see potential complications with the following idea, please let me know;
One Workspace:
Folder lvl1: Product
Folder lvl1: Sales
Folder lvl1: Customer success
Folder lvl1: Marketing
Then use fields to categorise type of call, customer account tiers. Tags for project teams, themes, sentiments