Channels Integrates with Google Play Store Reviews for Feedback Trends

21 Mar, 2025

We’ve added a new integration with the Google Play for users to sync their app reviews with Channels, and instantly uncover trends in product feedback.When creating a channel, you can connect your Google Play store account, and new reviews will automatically sync in Dovetail. Once they are in your channel, our AI will classify and categorize them in predefined themes, or create new themes where applicable.This integration is available to Channels users on Professional and Enterprise plans.Read about other improvements and updates in today’s changelog.