Access Customer Insights with Ask Dovetail in Microsoft Teams

15 Apr, 2025

You can now access customer insights directly within Microsoft Teams with Ask Dovetail.Ask Dovetail brings the voice of your customers straight into your team’s conversations. You can ask questions and instantly receive evidence-backed summaries, allowing everyone in your organization to make data-driven decisions at the speed of AI.To keep your team continuously informed, you can also schedule regular audio or text digests delivered right to Teams. Customize these digests by selecting specific queries, projects, or themes, choosing the format that best suits your team, and setting the frequency—daily, weekly, or monthly. This ensures your team stays updated on the topics that matter most without disrupting their workflow.Ask Dovetail is available as an add-on for customers on our Enterprise plan.Read about other improvements and updates in today’s changelog.