Technical Issues with App Freezing During Transcript Edits

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Hi, I am having technical issues! I am trying to edit some transcripts and the app gets freezed and I have to reload and that has been happening since friday. It has also happened to other of my team members. Can you please help me?

  • Avatar of Shwe
    Shwe
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    Hi Denise Camou 👋 Thanks for bringing this to our attention! Would you be able to send us an email at support@dovetail.com with a screen recording of the issue so that we can look into this further? Thank you!