Hi Rachael Forster!
Was it about Magic Redact? One of our colleagues responded late yesterday, it may have slipped through the cracks.
I'll relay here:
"Thanks for reaching out about this! Our magic redact feature is only available on our Enterprise plan.
Your workspace is currently on our Business (legacy) plan. To access this feature, you would need to upgrade to our Enterprise plan as it is not available as an add-on."