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CSV File Upload Row Limit on Professional Plan

Avatar of Neil M.Neil M.
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Hi, is there a limit on the number of rows you can upload with a .csv file on the professional plan?

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6 comments

  • Avatar of Neil M.
    Neil M.
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    After mapping out columns I get this error with no explanation?

  • Avatar of Neil M.
    Neil M.
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    The example help in your templates is outdated also using the old version of mapping .csv files as well (which personally I preferred anyways)

  • Avatar of Pat B.
    Pat B.
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    Hey Neil M.! I don’t think that this is an issue with the number of rows, there should be support for up to 5,000 rows per file. I’ll have our engineers take a look into that error and I’ll get back to you 😊

  • Avatar of Pat B.
    Pat B.
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    I’ve heard back from our engineers and they’ve let me know that it looks like one of your columns that is being mapped to a single select field is causing this error. There are some limitations where you can only have 200 options within a single select field, and all those options combined can only be up to 150,000 characters. It sounds like it might be a column accidentally being mapped rather than intentionally. Are you able to take a look and see if any of your columns are being mapped as a single select field that should be?

  • Avatar of Neil M.
    Neil M.
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    Appears the single select field was the issue. Thanks

  • Avatar of Pat B.
    Pat B.
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    Awesome! Thanks for confirming! We’re working on improving the toast errors to make them more clear in future as well 😊