Request to Delete Duplicate Dovetail Workspace Created by Ex-Employee

·Oct 24, 2025 10:09 AM·

Hiya, a past employee of my organization had created a different Dovetail workspace back in 2022. The workspace is empty. But it has the same name as my actual working workspace. Can we do something about it? Can you make me an admin so that I can delete it? The workspace is https://pink-thyme-5vty.dovetail.com/

2 comments

· Sorted by Oldest

Jazmin
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Hi Faidon, Thanks for reaching out. 👋 Happy to help out! Unfortunately, for security and privacy reasons, we don't change a user's role on a workspace without permission from the workspace admin. Your company's IT department can often access the workspace with the admin's login details to make this change. If your internal IT team is unable to access that email to complete these changes internally, can you provide the following: A signed and dated letterhead from your head of department explaining your circumstances and the change we need to make on our end (IE., confirm the current user and email address that needs to be made an admin).
Faidon L.
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Thanks Jazmin, I'll get in touch with IT to see if we can access that account 🙂

Jazmin
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Hi Faidon, Thanks for reaching out. 👋 Happy to help out! Unfortunately, for security and privacy reasons, we don't change a user's role on a workspace without permission from the workspace admin. Your company's IT department can often access the workspace with the admin's login details to make this change. If your internal IT team is unable to access that email to complete these changes internally, can you provide the following: A signed and dated letterhead from your head of department explaining your circumstances and the change we need to make on our end (IE., confirm the current user and email address that needs to be made an admin).
Faidon L.
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Thanks Jazmin, I'll get in touch with IT to see if we can access that account 🙂