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How to Properly Upload Data in Dovetail 3.0: Common Issues and Solutions

Avatar of AdrianoAdriano
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HELP! How do I upload data? I just upgraded to Dovetail 3.0 and I am unable to upload data into the platform. Maybe it's me, I might be looking in the wrong spot. When I "browse" my folders in Dovetail, open the project, then I choose the "Data" view from the top-menu. And at the bottom of the list of items in this project I click on the "Import" button. Whenever I upload a .xlsx or a .csv file, it does not import the data inside the file, but it uploads it as if it were a Word document, it's like looking at a spreadsheet split into A4 pages. What am I doing wrong?

5 comments

  • Avatar of Jazmin
    Jazmin
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    Hi Adriano, Are you trying to import survey data from a spreadsheet? If so, can you try these steps:

  • Avatar of Adriano
    Adriano
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    This is what it looks like to me. The csv file is imported but the data within it is not?

  • Avatar of Jazmin
    Jazmin
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    Thanks for the recording! Can you confirm if you’ve modified the CSV file? I have a hunch that the issue is with the file itself

  • Avatar of Adriano
    Adriano
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    I just exported it from excel

  • Avatar of Jazmin
    Jazmin
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    Do you mind sharing the file? You can DM me or email us at support@dovetail.com, and we can investigate further 😊