Hey Danielle!
Our team has our work structured in about two major funnels (there are hierarchies of folders within these two major structures) and I say that cautiously haha cause we really have about six different ways that our work is formatted. Although I do say that because our hub does include work that reaches outside of our research team.
That being said, the two hierarchies that we focus on are -
- 1.
product line and 2. team based (this is where work outside our research team lands)
The decisions that led to this structure came down to:
the search-ability of the platform
how those within our organization speak about our company & teams as a whole, and
how we are fortunate that our Experience team (design/research/writing/content/ops) has been structured to work within product lines and work cross-functionally through our product and engineering teams as well
+ it's also how our product is sold and & used
Now of course, I did mention we have about six (that number does change) hierarchies in total that we follow and that really comes along with internal research, desk research, innovation, onsite, foundational, lean, the archive, admin work... I've already named more than six haha. Anyways, while these all can technically be housed under the two main hierarchies (and in a way, they are all linked through Insight fields) we choose to keep them separate because the audiences that we showcase that specific work to needs to have that distinction in order to understand the base as to why we are doing this specific work. Which only applies to a few folders, others such as admin and archive are internal research workspaces of the operations team. I could really go on about this forever haha, but that is what's currently working for our organization.
