Dovetail Instance Performance Issues: Anyone Else Experiencing Slowness?

·
·

my Dovetail instance has been very slow for the past couple weeks. Has anyone else been experiencing this too?

  • Avatar of Pat Barlow
    Pat Barlow
    ·
    ·

    Hey Erin! What areas of your Dovetail workspace are you noticing slowness recently? Are the other users in your workspace experiencing the same thing?

  • Avatar of Erin O'Bannon
    Erin O'Bannon
    ·
    ·

    Typically when opening either data or insights for a project. It can take a full minute to load. Others on my team are seeing the same thing.

  • Avatar of Ben Northrup
    Ben Northrup
    ·
    ·

    Plus one to this thread. My whole team was experiencing really slow interactions especially on a file that had an hour thirty focus group session in there. Was taking 2-4 seconds for a tag to be applied and... as it turns out, it wasn't even saving my tags so I just lost an hour and twenty minutes worth of video tags

  • Avatar of Erin O'Bannon
    Erin O'Bannon
    ·
    ·

    Any updates on this issue? My team and I are still experiencing extreme slowness when loading data