Issues with Video Processing: Unable to Review 7/8 Videos

Hello Dovetail team- I'm having some issues with recently uploaded videos. The transcript has processed for all of them (8 in total) but I am unable to review the video for 7/8 (there is an overlaid message of "Processing, come back soon..." - this has been for the past 3 hours). Thanks in advance for any assistance Edited to add: I tried re-uploading videos and while they seemed to work initially, once the transcript was generated the videos would no longer play and generated the message above