Issues Connecting Speaker to Contact or User in Transcripts

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Is anyone else experiencing issues in connecting a speaker to a contact or user? Before, I could connect a speaker to either a contact or a user directly in the transcript, but now I cannot do either, it just says "speaker 1"

  • Avatar of Jazmin
    Jazmin
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    Hi Andrea Boa Hartwig, We recently updated how you change participant names in Dovetail. To change a participant name, you just need to type in their name in the "Search and assign" text box and either assign them to an existing contact or create a new contact. If you are finding that the text box is greyed out/ disabled for you, it might be because your workspace has only given access to the contact database to Managers. To check if this is the case and to update it, a workspace admin will need to go to Settings → Security settings and check under "Who can view contacts" if it has been set to Managers only.

  • Avatar of Andrea Boa Hartwig
    Andrea Boa Hartwig
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    Hi Jazmin, that sounds good. How about Users? Previously, I could assign someone as a User without them being a Dovetail User, which was great when we have internal interview and do not want them in our Contact database. Is that function disabled now?