Confusion Over Non-Editable Interview Notes and Insight Highlights
Just noticed this interaction and I wasn’t sure if this was intended behaviour or a bug? when i’ve toggled off the editing on an interview note (data), i am no longer able to add a highlight to an insight. I have to make the interview note editable again, in order to get the “Add to insight” option working. The hover copy is also misleading — it makes it seem like it has something to do with my role, which doesn’t seem to be accurate. Wondering why this interaction is designed like this? It makes sense when you’re in an insight that is not editable, but when you’re in an interview that you’re not trying to edit, just connect to an insight, I’m not sure I understand why the editable toggle has an effect on this. My mental model for toggling on/off the editing of a note is that, when it’s off — so when a note is not editable — I cannot edit the content of the note, but I’m always able to refer to it from an insight.