Clarifying Magic Highlights and Tagging in Dovetail Projects

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Hey hey, I have a question about Magic Highlights and tags. I've set up a project, and have a few interviews in that project. Dovetail has suggested some highlights from those interviews based on what appears to be default tags (Workflow, Opportunities, Challenges, User behaviours etc), which is good, but too generic and not really picking up what we wanted to look at. I've since gone through one interview, manually highlighting and tagging with new tags that are more relevant for the specific research goals, but it seems like they are not counted in other interviews when I try and get more suggested highlights. I was assuming that we would be able to add tags to the project, and then get Dovetail to suggest highlights related to these tags. Is that a correct assumption? Anyone able to shed some light on how magic highlights / tags works?

  • Avatar of Cameron
    Cameron
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    Hi Pat Woodley-Davis You should be able to get suggest highlights based on the tag in that project. Make sure you have use to generate highlights toggled on the appropriate tagboards.

  • Avatar of Pat Woodley-Davis
    Pat Woodley-Davis
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    Thanks Cameron, that setting is enabled on all the tag boards, but I'm still unable to have new highlights suggested in any of the interviews. We have another two lined up this afternoon, so I plan to see if they are picked up in new interviews, but any other insights from anyone is greatly appreciated 🙂

  • Avatar of Cameron
    Cameron
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    happy to look into this for you. To do so, could you grant our team access to your workspace by completing the steps below:

  • Avatar of Pat Woodley-Davis
    Pat Woodley-Davis
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    Thanks Cameron, I've granted support access now 🙂

  • Avatar of Cameron
    Cameron
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    Sounds good, thank you!

  • Avatar of Cameron
    Cameron
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    QQ: is there a project in particular that I can take a look at?

  • Avatar of Pat Woodley-Davis
    Pat Woodley-Davis
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    I'll DM you 🙂