Questions About Microsoft SSO Login Page Variations and Bugs

Juhani · 2025-08-21T08:31:35.811Z

Hi, quick questions about the log-in page: • The name of Microsoft SSO keeps changing, sometimes it's 'Continue with Microsoft' and sometimes 'Continue with Entra ID'. Will this settle to one or the other at some point? Just so I know how to guide users • I've selected that I only want to allow users to login via Microsoft SSO, but the email address bar is still available on the page (even though it has been disabled in the Authentication section in settings). Is this a general bug or our workspace bug?

Dovetail Champions

Questions About Microsoft SSO Login Page Variations and Bugs | Dovetail Champions

Paul P.
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Hi Juhani, it seems Dovetail has changed the way SSO works. We’ve also noticed a different sign-in flow since today. In my opinion, there are two ways to log in via a Microsoft365/Entra-ID account. The “light” version allows users to use their Microsoft 365 Account, while the “new” option requires setting up Entra ID in Dovetail. The second option is more sophisticated and requires a special configuration in Dovetail and your Entra Admin interface. Maybe you have options active (the light version and the sophisticated version)? Deactivating the light version of SSO, which would remove the “Microsoft” option, might help. Either way, I’d appreciate it if Dovetail could provide clear communication about these updates or changes to the login procedures prior to thos changes so we can inform our users effectively.
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Jazmin
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Hi Virta, Thanks for reaching out. 👋 Happy to help out! Can you send us a screenshot of your authentication page showing that Password, Google, and Microsoft are disabled?
Juhani
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Hi Paul P. and Jazmin, my authentication page looks exactly like the screenshot Paul provided, but our login page looks like the first screenshot. Yesterday we also had the Entra ID pop up while I was trying to troubleshoot a login issue with one of my colleagues
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Jazmin
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Juhani , I’m referring to the authentication settings within Dovetail, You mentioned they should all be disabled except SSO. Can you send that screenshot? You can DM it to me if you’d like.
Paul P.
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Hi Jazmin I feel there is some confusion about the changes Dovetail made with the launch of the new Enterprise SSO connection configurator. Before the change, we had configured Dovetail SSO through our Entra environment using the “Microsoft SSO” option. This could be also true for Juhani. Now, the new “Create Enterprise SSO connection” appears, and we’re faced with two options: re-configure our existing app within Entra or delete the Dovetail App from Entra, disable the “Microsoft” toggle in Dovetail, and then configure SSO using the “Create Enterprise SSO connection” -> selecting “Entra ID” as the SSO provider.... But I am really not sure if this is the appropriate step here. It would be great if Dovetail could explore options for customers with a previously configured setup that relies on Entra ID but used the “Microsoft SSO” toggle. I found an old video from your documentation that shows the previous state. For instance, we haven’t yet re-configured our SSO preferences. Now, when a user logs in, they have to add a third factor (a code sent to their email address) instead of the two they used before (because Microsoft SSO/Entra usually already entails a second factor by confirming a code within the Entra ID popup & the Microsoft Authenticator Smartphone App).
Matt D.
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Hi Juhani
we had feedback that users didn't know what "Entra ID" referred to, so we changed the name to "Microsoft"
you can use Accounts in any organizational directory (Any Microsoft Entra ID tenant) and personal Microsoft accounts (e.g. Skype, Xbox) this is one of our default authentication methods
If you are on an Enterprise plan and previously had a custom SSO connection to Entra ID we also call this "Microsoft" to avoid confusion to end-users. But this will be routed to your company's custom Dovetail app in your Azure portal. Your IT will be controlling access to this
Matt D.
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Paul P. your screenshot is showing that you have the default Microsoft authentication method enabled
Matt D.
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Juhani I would reach out to your IT admin team, and ask them to set up an Enterprise SSO Connection with Entra ID, you can customize the text shown on the button during the creation process.
Matt D.
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Paul P. to reply to your second message, I would also recommend setting up an Enterprise SSO connection with Entra ID
Matt D.
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Paul P. this is only required the first time you log in to verify your email address, we require this as anyone can create an Entra ID tenant and set their email manually without verification.
Now, when a user logs in, they have to add a third factor (a code sent to their email address) instead of the two they used before (because Microsoft SSO/Entra usually already entails a second factor by confirming a code within the Entra ID popup & the Microsoft Authenticator Smartphone App).
Matt D.
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Paul P. Juhani please feel free to reach out to sso-support@dovetail.com with any more questions and I'd be more than happy to help!
Juhani
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Hi Matt D., thanks for the info! I'll contact our IT team about the Entra ID connection. 'Continue with Microsoft' is relatively clear (definitely better than 'Continue with Entra ID'), but a custom text is even better! There's still the remaining question about the Password-field being available on the login screen, even though I have deselected it in the Authentication page. I would ideally like to get rid of it, so that users have only one option when they want to enter Dovetail. Is this something you can advice or should I send an email to sso-support?
Jazmin
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Juhani , can you send us a screenshot of your authentication settings showing the toggle is off? You can DM it to me instead, if you’d like.
Juhani
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Sure, it's pretty much identical to what Paul shared above
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Jazmin
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Thanks, Virta! I flagged this for our engineers to review. I'll follow up once I have an update for you 😊

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