Concerns About Dovetail's Changing Interface and Transcription Quality

A follow-up comment/question: I use Dovetail not all the time but at intervals. And it seems like every time I login, I am faced with a different experience, so I find myself having to re-learn where things are at. This time, I’m also seeing changes in the quality of the transcription. Did you guys make any changes on how the transcription works? I see more missed words and such.

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10 comments

Jack Lian
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Hi Burcu Bakioglu I'm one of the engineers looking to improve transcription experience for Dovetail. Theres been some improvements that is not released yet, if you would liked , I can enabled this for your workspace? You can DM me your workspace url so I can identify your workspace
Burcu Bakioglu
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Thanks for getting back to me. If you were to enable it for the work space it would be for the upcoming transcriptions, not the one I just uploaded this week right?
Jack Lian
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You can regenerate past transcript and see if its improved or you could reupload the file again and compare the two transcripts
Raymond Tiong
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Hi Jack Lian this is also a major pain point for me; I'm wasting a lot of time cleaning up transcripts. Are you able to please enable the improved experience for my workspace as well?
Jack Lian
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Thanks for reaching out Raymond Tiong yes of course, can you send/DM me your workspace url?
Burcu Bakioglu
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Jack when you say workplace url do you mean individual projects or the url for my account that has all my projects?
Jack Lian
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Either one is fine, I'm actually after for the subdomain name at the beginning of the url If your url is www.testing-123.dovetail.com then your subdomain would be testing-123
Burcu Bakioglu
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I am posting this comment/ feedback here so there is a wider visibility. Jack Lian I tried to new transcription service/method/model and it is very accurate, no missing words, weird replacement words or anything like that. Please keep my workspace with this version. 🎆
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Ricardo Glesse
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Can I also request access to this new AI transcription version?
Jack Lian
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Hi Ricardo, can you DM me your workspace url please?