Revitalizing Research Training for Cross-functional Teams and PWDRs
Hi, fellow Champions! Hope everyone is doing well (and staying cool if you’re in heat wave territory 🥵 ). I posted this to the Re+Ops community, but I figured I’d leverage y’all as well. I’m working on some work streams for evaluative research training. My org has 3 dedicated UXRs & a ReOps pro (me ), plus a number of PWDRs (People Who Do Research) including designers, product managers & engineers. The overall goal here is to revitalize our existing research capabilities by educating our cross-functional partners on how to craft effective research plans by leveraging existing templates & workflows. This will allow PWDRs to lead smaller (tactical) research projects, allowing the UXRs to focus on execution & analysis of larger (strategic) projects. I want to be able to reach as many people as possible, both who are already doing research & those who aren’t. For those here who’ve created guidelines for evaluative testing for non-researchers, are there projects you included that should/shouldn’t leverage self-service? What about these projects makes them ideal (or not) for self-service research? Additionally, how do you measure the success of outcomes within evaluative research training processes? 🤔