Best Strategies for Analyzing Usability Study Data in Dovetail

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Hello fellow Dovetail users- my team and I are currently running our first moderated usability study since transitioning to Dovetail and are seeking inspiration on best ways to analyze the data. Prior to using Dovetail we would use a rainbow chart to catalog observations but now that we have Dovetail we'd like to keep our analyses within this ecosystem. I'd be grateful to hear any and all of your clever strategies- TIA!

  • Avatar of Hannah Greene
    Hannah Greene
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    Our general strategy for tagging usability is to set up a series of tags for:

    • The tasks

    • The screens or features

    • Overall task performance: direct/indirect success or failure

    • And then other general comments or themes like ideas, accessibility, navigation, bug, etc.

    Then we just use the filters to pull insights. Like, what were all the failures on X task from? Best of luck!