Tagging Video Sections Without Dialogue in Dovetail

Hi everyone, I’m Stephan, UX researcher and in the process of onboarding myself to Dovetail. Question: Is it possible to tag a part of a video where there is no talking taking place? I need to be able to tag user actions where stuff goes wrong regardless if people say something about the thing they are doing. Help would be much appreciated!

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2 comments

Danielle Reid-Krzykowski
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In these cases, you can edit the transcript and describe what is happening during the silence and tag it that way. That is how I usually handle it.
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Stephan S.
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Thanks for the suggestion. Problem is that the silent fragment might be 90 seconds and I want to link to the specific event instead of a long fragment in which all kinds of other events might take place. In another thread a Dovetail product designer replied to the issue: https://heydovetail.slack.com/archives/CAM6AHNRL/p1742866030867569?thread_ts=1742831824.377109&cid=CAM6AHNRL
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