Bug Report: Exporting Highlights Creates Duplicate .mp4 Files

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Hi team! Just sharing a bug - exporting highlights gives me 10x copies of the .mp4 file and also messes around my browser tabs when it happens (screenshot in thread)

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11 comments

Monica Regalado
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Pat Barlow
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Hmmm, interesting! Where are you downloading this highlight from? I.e. from a highlight view, from a transcript, from the sidebar, by selecting the highlight and using the bulk action menu, etc
Monica Regalado
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Let me check! one sec
Monica Regalado
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My workflow is Note -> Click on the tagged note to access the tag -> Tag with highlights comes up and I download from there OR i click into one of the highlights then download from there!
Monica Regalado
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Seems to be happening for individual clips
Monica Regalado
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And it seems to be doing x10 each time!
Pat Barlow
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Very weird, I can’t seem to replicate it at all on my end, would you be able to send over a screen recording in a DM to me showing each step just so I can make sure I’m doing the same thing? 😅
Monica Regalado
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😭 not sure why its happening to me!!!
Monica Regalado
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its really late in the UK, i will try to do a screen recording tomorrow!!!
Monica Regalado
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Thank yoU pat for chasing up 😄
Pat Barlow
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No worries at all! I’ll keep an eye out to see if anyone else is having the same issue, but a screen recording would be great when you can tomorrow! Thank you Monica!