How to Import CSV Responses as a Single Note in Your System

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I'm looking for help when I import a CSV file. I upload a CSV from our feedback widget and it uploads each response individually, see image. I would like for it instead to upload into one note. How would I do that?

  • Avatar of Pat Barlow
    Pat Barlow
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    Hey Brenda Ruelas Velasquez! If you create a new blank note, you can upload the CSV file directly there and it will be embedded as a single file on the note and not create separate notes per row

  • Avatar of Brenda Ruelas Velasquez
    Brenda Ruelas Velasquez
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    It looks like this:

  • Avatar of Brenda Ruelas Velasquez
    Brenda Ruelas Velasquez
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    I was trying out the other feature so I wouldn't import all the other data but the outcome was that each comment when on a single note.

  • Avatar of Brenda Ruelas Velasquez
    Brenda Ruelas Velasquez
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    I used a CSV file for both

  • Avatar of Brenda Ruelas Velasquez
    Brenda Ruelas Velasquez
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    I have a taxonomy that I use and am getting caught up on all the changes in Dovetail

  • Avatar of Brenda Ruelas Velasquez
    Brenda Ruelas Velasquez
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    I'm kinda trying and failing.

  • Avatar of Pat Barlow
    Pat Barlow
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    Ah I see, the way CSV imports have been designed are that each row represents a separate response or comment, and in Dovetail each note is typically assigned to one call, meeting, survey response, etc, so it follows this same pattern. Is there a reason why you’d prefer to have comments from different rows in the CSV file all on the same note?

  • Avatar of Brenda Ruelas Velasquez
    Brenda Ruelas Velasquez
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    We had our data set up a certain way and haven't updated

  • Avatar of Brenda Ruelas Velasquez
    Brenda Ruelas Velasquez
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    Now with all the changes, I'm experimenting on how best to use the new tools, automation, etc.

  • Avatar of Brenda Ruelas Velasquez
    Brenda Ruelas Velasquez
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    The way we have things set ups is like this, All research, and each column is the type of research

  • Avatar of Brenda Ruelas Velasquez
    Brenda Ruelas Velasquez
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    I was thinking of adding another column with feedback widget data (comments from users) and tagging it.

  • Avatar of Brenda Ruelas Velasquez
    Brenda Ruelas Velasquez
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    We have our own taxonomy framework that I have created.

  • Avatar of Brenda Ruelas Velasquez
    Brenda Ruelas Velasquez
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    Does that help?

  • Avatar of Brenda Ruelas Velasquez
    Brenda Ruelas Velasquez
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    The truth is, I'm not sure what would be the best way to ingest the data, tag it quickly, and then surface findings

  • Avatar of Brenda Ruelas Velasquez
    Brenda Ruelas Velasquez
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    From the findings, I was able to create a board and group and I don't know if that can be done now.

  • Avatar of Brenda Ruelas Velasquez
    Brenda Ruelas Velasquez
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    In any case, I want to make the most use of the platform as it is now.

  • Avatar of Pat Barlow
    Pat Barlow
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    Yup got it! For things like ongoing feedback from users, we’ve built channels which will help do all of that for you. When it comes to other research and data types, we tend to lean more on using multiple projects rather than one larger project. This way if you do a survey and upload it to Dovetail, it lives in it’s own project where you can use a table view to see all of the same data from the CSV in a similar format, while also being able to drill in to each specific response where you can highlight, tag, add fields, etc

  • Avatar of Brenda Ruelas Velasquez
    Brenda Ruelas Velasquez
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    I'll give that a try and report back. Thank you!

  • Avatar of Pat Barlow
    Pat Barlow
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    No worries at all! 😊

  • Avatar of Brenda Ruelas Velasquez
    Brenda Ruelas Velasquez
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    Would I use NPS feedback?

  • Avatar of Brenda Ruelas Velasquez
    Brenda Ruelas Velasquez
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    Or pRoducet review?

  • Avatar of Brenda Ruelas Velasquez
    Brenda Ruelas Velasquez
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    Product reviews?

  • Avatar of Pat Barlow
    Pat Barlow
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    Product reviews work best for general comments and feedback from feedback widgets like you mentioned 😊

  • Avatar of Brenda Ruelas Velasquez
    Brenda Ruelas Velasquez
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    Great! Thank you.

  • Avatar of Brenda Ruelas Velasquez
    Brenda Ruelas Velasquez
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    Hi, Pat. The channels worked and will use it from now on.

  • Avatar of Brenda Ruelas Velasquez
    Brenda Ruelas Velasquez
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    I also have meta-data from a survey. We have about 1500 comments, I placed all the comments in a note and used the AI to tag it. How can I then surface themes? Before, we would tag and group themes on a highlight board. This was labor intensive. How can I use Dovetail to improve this process?

  • Avatar of Pat Barlow
    Pat Barlow
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    Hmmm, if you use the CSV survey importer that you were using initially, you should see an insight automatically created under Insights where you can find blocks with summaries of each question that you mapped 😊