Zoom Recording Transcripts Missing in Data Section: Is It a Bug?

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Hi, when we import recordings from Zoom, the transcript isn't visible in the Data. I can see it when I click 'View' in the notification pop-up, but it's missing in the Data section afterward. Is this a bug? My whole team is encountering this issue today.

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4 comments

Jazmin
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Hi Dominika C., I wasn't able to replicate this within my own workspace. Could you email support@dovetail.com and provide a screenshot or a screen recording so we can look into this further?
Dominika C.
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Hi Jazmin I just found it in the Hidden group, but I want it in the Videos group. Why is it ending up completely hidden in the Hidden group? I clicked on 'New' in the Videos group, but it still ended up in the Hidden group. That doesn’t seem logical, does it?
Jazmin
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Thanks so much for providing more clarification on which view you are referring to. I was able to replicate that on my end and have flagged it to our team as a bug🙂
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Jazmin
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Clarifying that our team is already aware of this bug and should be releasing a fix soon 🙌
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