Feedback on Speaker Assignment Issues in Dovetail Service

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Hi Dovetail team, just giving some feedback on the recent change on assigning speakers:

  • In the example below, there are only 2 speakers and Dovetail has erroneously created a third speaker

  • I'm not able to merge the 2 speakers like I used to. How do I fix this issue that Dovetail's inaccuracy has caused?

I'm on the upgraded transcription provider, which Jack Lian put me on. Edit: I've been able to resolve it now, but I was forced to create a contact, then manually find outstanding speakers to manually merge into the new contact. Feels like a lot of extra clicks.