Integrating Dovetail with Pendo Listen for Feedback Management

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Does anyone here use Dovetail in combination with Pendo Listen? I'd love to know how y'all set things up. Looking at the Pendo documentation, they position themselves as being a central spot for qual feedback so I'm trying to figure out where my team might want to leverage it next to Dovetail, which already is that central spot.

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Cheri M.
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Hey Ashley I've spoken to a few customers who connected Pendo Listen to Dovetail (channels) because the insights they were collecting there were still essentially in a silo. Pendo was the collection tool, and a level of auto analysis as well, but pushing that data into Dovetail allowed for it to contribute to the wider repository of research, sales, support tickets etc! Hope that's helpful 🙂
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Cheri M.
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Hey Ashley I've spoken to a few customers who connected Pendo Listen to Dovetail (channels) because the insights they were collecting there were still essentially in a silo. Pendo was the collection tool, and a level of auto analysis as well, but pushing that data into Dovetail allowed for it to contribute to the wider repository of research, sales, support tickets etc! Hope that's helpful 🙂
1