Dovetail Champions Icon
    Dovetail Champions
    • 🏠Home
    • 📅Events
    • 👥Groups
    • 👤Members
    • 📢Announcements
    • 💡Customer Support
    • 🔵Developer Corner
    • 🤝Introductions
    • 💼Jobs
    • 🔍Methods and Craft
    • 💡Product Advice
    • 🔵Random
    • ⚖︎Community Guidelines
    • ↗Champions Welcome Package
    Powered by Tightknit

    Maureen B.

    Lead UX Researcher at Advisor360°
    Commented on Confusion with 'Your Work' Section: Projects and D...·Posted inProduct Advice
    Avatar of Maureen B.
    Maureen B.
    ·
    ·

    I also just noticed that in Browse, I can no longer drag and drop projects to re-order them (since Dovetail doesn't let me alphabetize by default).

    1
    Commented on Confusion with 'Your Work' Section: Projects and D...·Posted inProduct Advice
    Avatar of Maureen B.
    Maureen B.
    ·
    ·

    I also never use Your Work. I always go right to Browse. I prefer to search by project and go from there.

    1
    Commented on Hide SSO Option for Accounts Without SSO Access in...·Posted inProduct Advice
    Avatar of Maureen B.
    Maureen B.
    ·
    ·

    Thanks, Jazmin. This might be something we look into in 2026, and if so, I'll reach back out.

    Commented on Hide SSO Option for Accounts Without SSO Access in...·Posted inProduct Advice
    Avatar of Maureen B.
    Maureen B.
    ·
    ·

    Ah, yes, the actual button is "Continue with Microsoft." That won't work with our subscription tier; users have to use their work email and a password.

    Commented on Hide SSO Option for Accounts Without SSO Access in...·Posted inProduct Advice
    Avatar of Maureen B.
    Maureen B.
    ·
    ·

    Hi Jazmin. Yes, it's mbarlow@advisor360.com.

    Posted in Product Advice·
    Avatar of Maureen B.Maureen B.
    ·
    ·

    Hide SSO Option for Accounts Without SSO Access in Login Page

    Hello. We're on a subscription tier that doesn't include SSO, but the "Login with SSO" button still appears on our login page. This creates confusion -- colleagues click it, fail to authenticate, and then reach out to us for help. We've had to redirect them to use email/password login dozens of times over the years. Would it be possible to hide the SSO option for accounts where it isn't enabled?

    See more
    6Comments
    Commented on Issues Logging into Dovetail: Stuck in Refresh Loo...·Posted inCustomer Support
    Avatar of Maureen B.
    Maureen B.
    ·
    ·

    I just did those steps, too, to prevent it from recurring (hopefully). Thanks!

    Commented on Issues Logging into Dovetail: Stuck in Refresh Loo...·Posted inCustomer Support
    Avatar of Maureen B.
    Maureen B.
    ·
    ·

    I'll come back an hour later and sometimes it resolves, as well.

    Commented on Issues Logging into Dovetail: Stuck in Refresh Loo...·Posted inCustomer Support
    Avatar of Maureen B.
    Maureen B.
    ·
    ·

    Yeah, that has been happening to me occasionally since yesterday. I clear out the URL of all extraneous stuff, leaving just our "official" Dovetail URL, and sometimes that resolves it.

    Commented on Declining Survey Response Rates: Seeking Insights...·Posted inMethods and Craft
    Avatar of Maureen B.
    Maureen B.
    ·
    ·

    Hi Stephanie -- are you typically using paid respondent panels, or sending to your own customers?

    About

    • Bio
    • Title
      Lead UX Researcher at Advisor360°
    • Where to find me