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    Anton J.

    Posted in Customer Support·
    Avatar of Anton J.Anton J.
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    Integrating OtterAI Transcripts with Dovetail: Anyone Tried It?

    Has anyone tried to automatically import OtterAI recordings/transcripts into Dovetail?

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    Posted in Customer Support·
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    Adjusting AI Summarization Settings for Accurate Context

    Hi, I've come to rely a lot on the AI summarisation of transcribed calls. However, today I had a call and the summarisation assumed that I was a competitor! We didn't mention the competitor in the call, so I presume this is because we've mentioned them in other calls. Is there a way to rectify this? Or set context so the AI summary knows which organisation we are?

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    Commented on Exploring Dovetail's Meeting Summarization Capabil...·Posted inCustomer Support
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    Anton J.
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    Thanks Jeremie G.! And is it possible to ask questions about 1 specific meeting? In the same way that I can ask across all customers?

    Posted in Customer Support·
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    Exploring Dovetail's Meeting Summarization Capabilities

    Hi, I'm trying to summarise and ask questions about individual meetings (or small groups of meetings). I know Krisp has recently launched a similar feature. Is this something that is possible in Dovetail? https://krisp.ai/blog/instant-meeting-insights-with-krisp-ai-chat/

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