Good morning, anyone else having trouble with Dovetail creating transcripts this morning? Usually they work super fast, but somehow the latest one is stuck in transcription queued on my end.
Hi Danielle,
Thanks for reaching out. 👋 Happy to help out!
I checked recent uploads for your workspace, and they've all been successfully uploaded and transcribed. Are you still experiencing issues? If yes, could you provide us with the following so we can assist you:
1. Browser URL to the data where the transcript is still queued
2. Confirm how you uploaded the data (via Files, Google Drive, One Drive etc)
3. Grant our team access to your workspace by completing the steps below: