hello our workplace cannot be loaded. We get the following info

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· Sorted by Oldest

Mike B.
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workplace is skroutz.dovetail.com
Anna H.
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exactly the same here, same message - nobody at our company can log in
Naki O.
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Same here!
Paula H.
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Same here, and more than just myself affected at our organisation too.
Louise B.
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same here
Alina B.
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same here
Andrea
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Same here!
Shwe
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Hi all, just cross posting here for visibility! As Seb mentioned in this channel, access to Dovetail Workspaces is currently limited in all regions due to an outage in our cloud provider. We are working closely with our provider and will relay any updates as soon as they are available. Thank you for your understanding 🙏🏼
Shwe
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Hi all! Thank you so much for your patience here as we waited to hear back from our cloud provider. We've been notified that they've since released a fix and we're slowly seeing services being restored. Would you be able to try logging in again and let us know if everything is working as expected? Thanks so much!
🙌1
🙌🏾1
Anna H.
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It's working again for us
Mike B.
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it seems ok
Eva C.
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It seems ok but transcription is taking too long (I have already been waiting for 40 minutes for a 35 minutes session)
Mike B.
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transcription is super slow
Jazmin
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Hi there, Stepping in for Shwe while she is offline. 😊 Can you try importing your videos again? We believe the outage affected any pending or running transcriptions.
Mike B.
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It took 5,5 hours, one day was lost 😞

Mike B.
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workplace is skroutz.dovetail.com
Anna H.
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exactly the same here, same message - nobody at our company can log in
Naki O.
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·
Same here!
Paula H.
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·
Same here, and more than just myself affected at our organisation too.
Louise B.
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·
same here
Alina B.
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same here
Andrea
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Same here!
Shwe
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·
Hi all, just cross posting here for visibility! As Seb mentioned in this channel, access to Dovetail Workspaces is currently limited in all regions due to an outage in our cloud provider. We are working closely with our provider and will relay any updates as soon as they are available. Thank you for your understanding 🙏🏼
Shwe
·
·
Hi all! Thank you so much for your patience here as we waited to hear back from our cloud provider. We've been notified that they've since released a fix and we're slowly seeing services being restored. Would you be able to try logging in again and let us know if everything is working as expected? Thanks so much!
🙌1
🙌🏾1
Anna H.
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·
It's working again for us
Mike B.
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·
it seems ok
Eva C.
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It seems ok but transcription is taking too long (I have already been waiting for 40 minutes for a 35 minutes session)
Mike B.
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transcription is super slow
Jazmin
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·
Hi there, Stepping in for Shwe while she is offline. 😊 Can you try importing your videos again? We believe the outage affected any pending or running transcriptions.
Mike B.
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It took 5,5 hours, one day was lost 😞