Shwe

That makes sense. Thank you for providing more context! I'll share this with the team so that they're across it. 😊

Hi Amanda, Thanks for reaching out about this! At the moment, it's not possible to add filters to an answer block but I'm happy to raise this as a feature request with our team. To confirm, within a given answer block, did you want to visually group all the answers based on a specific segment?

Hey Monica! Thanks for reaching out about this. We don't have a direct integration with Youtube unfortunately. You can bulk upload multiple videos at the same time but this can only be done via your device library or via any of the integrations listed here.

Hi Anne 👋 Thanks for reaching out about this! Would you be able to confirm if you're uploading the pdf as data or within an insight? Would you be able to try creating a note/ data page first and then uploading the pdf to see if you can summarize it via the right hand column? Thank you!

Hi Ashley, thanks for reaching out about this! You're correct in that there's no way to set a group as "No access" but I'm happy to raise this feature request with the team. As new folders (unless they inherit the permissions from a parent folder) grant full access to the entire workspace by default, setting the folder to 'no access' and then giving specific groups access is definitely a workaround that you can use. Please let me know if I can help clarify anything further.

Hi Jeff, Shwe here stepping in for Jaz while she's offline. Our engineers had a look and found an authentication error in the backend when you were setting up the integration. More specifically, they found this error here. Would you be able to share this with the IT team so that they can have a look to see if they see any related connection issues on their end? Let us know how this goes.

Thanks for getting back to me! That's all good - I'm glad to hear that the upload has finished. Apologies again for any convenience caused by the wait. We did have performance issues last week due to an outage with our cloud provider but this should now be resolved. That said, definitely let us know if you notice the same issue come up again with any new uploads. 🙏

Thanks for confirming that. Apologies for the long wait - I'll have a look to see if there are any issues or errors in the backend. Would you be able to provide the following so that we can look into it further? ** URL to the page where you've uploaded the video ** Grant our team access to your workspace by completing the steps below:

Thank you!