I’m trying to link two different contacts to same transcript: one the participant, the other the interviewer. Sometimes I can alternate, sometimes I can’t. It only allows me to link one person. Bug or a feature? How do I get it to consistently let me link two people?
To change a participant name, you just need to type in their name in the "Search and assign" text box and either assign them to an existing contact or create a new contact. I'll share a recording of how you can create a new contact for a participant below:
You will need to assign all participants a name/contact before you can reassign specific speaker sections if they are attributed to the wrong speaker. We have a detailed Loom video here: https://www.loom.com/share/dfe852e87efd4a1aa2ed5d9ced1d8b55
You will need to assign all participants a name/contact before you can reassign specific speaker sections if they are attributed to the wrong speaker. If you have an example of where this is happening: 1. Feel free to share the browser URL 2. Provide a screen recording of the behavior 3. Grant our team access to your workspace by completing the steps below:
Ok, feel free to send a recording if you happen to experience the issue again. As I mentioned, this Loom here provides a great example of how to add participants within a transcript: https://www.loom.com/share/dfe852e87efd4a1aa2ed5d9ced1d8b55
