Filtering Question Responses by Customer Segment in Insight Blocks

·Nov 25, 2025 10:42 PM·

When adding an answer block to an insight, is it possible to filter the question responses by one or more fields? For example, we include our customer segment as a field for each respondent and it would be helpful to display answers unique to that segment.

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Filtering Question Responses by Customer Segment in Insight Blocks

Amanda P.

·Nov 25, 2025 10:42 PM·

When adding an answer block to an insight, is it possible to filter the question responses by one or more fields? For example, we include our customer segment as a field for each respondent and it would be helpful to display answers unique to that segment.

3 comments

· Sorted by Oldest

Shwe
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Hi Amanda, Thanks for reaching out about this! At the moment, it's not possible to add filters to an answer block but I'm happy to raise this as a feature request with our team. To confirm, within a given answer block, did you want to visually group all the answers based on a specific segment?
Amanda P.
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Thanks for letting me know. Rather than grouping the segments within and answer block I think it would likely be more useful to just filter out the ones I don't want to display.
Shwe
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That makes sense. Thank you for providing more context! I'll share this with the team so that they're across it. 😊
👏1

Shwe
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·
Hi Amanda, Thanks for reaching out about this! At the moment, it's not possible to add filters to an answer block but I'm happy to raise this as a feature request with our team. To confirm, within a given answer block, did you want to visually group all the answers based on a specific segment?
Amanda P.
·
·
Thanks for letting me know. Rather than grouping the segments within and answer block I think it would likely be more useful to just filter out the ones I don't want to display.
Shwe
·
·
That makes sense. Thank you for providing more context! I'll share this with the team so that they're across it. 😊
👏1