Dovetail Champions Icon

Dovetail Champions

Home
Events
Groups
Members

Announcements
Customer Support
Developer Corner
Introductions
Jobs
Methods and Craft
Product Advice
Random

Community Guidelines

Champions Welcome Package

Powered by Tightknit

Customer Support

Issues with Dovetail Transcripts Stuck in Transcription Queued | Dovetail Champions

Customer Support

Issues with Dovetail Transcripts Stuck in Transcription Queued

·Nov 17, 2025 12:40 PM·

Good morning, has anyone else had trouble with Dovetail creating transcripts today? They normally work without issues, but somehow one is stuck in "transcription queued" for a while

9 comments

· Sorted by Oldest

Julee P.
·
·
yes, mine are all saying que'd
Julee P.
·
·
Which actually makes it impossible to do anything when the transcripts aren't there.
😞2
Cameron
·
·
Hi There This looks to be affecting multiple users. We just started getting reports of similar issues. We have alerted our engineers, and they are currently working on a fix. I hope to have an update for you soon.
🙌1
Julee P.
·
·
any update on this Cameron
Anne L.
·
·
I experienced that too this morning. I resized my video and tried again with a smaller file size. That fixed it. The original upload never resolved.
Cameron
·
·
The issue has not been resolved just yet. I will update you as soon as it is. You can also view the updates on our Status page.
Julee P.
·
·
thank you
Julee P.
·
·
looks like things are trickling in
Cameron
·
·
Hi Team! This issue has now been resolved. If you’re still not seeing your transcription or download, please try triggering it again manually. We apologize for the inconvenience and appreciate your patience while we worked to restore service.
🙌1