Cameron

Hi Jo, I'm just checking to see if you still need any help here! Thanks 😊

Thanks Anna, I'll close this chat and continue on the first one.

Hi Faidon, Just looping back to confirm that this was indeed a bug. However, our team has since fixed the issue, and the links should now open a new tab. Thanks for bringing this to our attention. Take care!

Hi Faidon, Thanks for reaching out.👋 Hmm🤔, interesting! I'm not sure what the expected behaviour would be here. I would assume that it would open a new tab, but let me confirm with the team and get back to you.

Hi Madeleine, Unfortunately, you can't filter by published and drafts. However, you can sort by published and then order by oldest. This will move all of your drafts to the top.

Hi Paula, Thanks for reaching out.👋 At the moment, we do not have an expansive prompt guide. However, in our Help Center, we have a breakdown of how Chat works, with some examples of prompts. Feel free to check it out HERE. I expect our documentation will be expanded upon when Chat is released in GA.

Hi Marja, Thanks for reaching out.👋 I would recommend reaching out to your CSM. Are you familiar with who that is, or would you need an introduction?

Hi Marja, Thanks for reaching out.👋 At the moment, in Charts, you can filter by selected fields to explore key themes across segments of your data. That said, I understand your use case might go beyond what Charts currently supports.

I’d be happy to create a feature request for this. Could you tell me a bit more about how you’d ideally use insight metadata in charts? For example: ** Which metadata fields are most important to you (e.g. category, priority, custom tags, etc.) ** What kind of chart(s) you’d like to see (bar, line, pie, etc.) ** What interactions you expect (filtering, drill-down, grouping, time series) ** Whether real-time or periodic updates matter Thanks so much for helping us understand.

Hi Ornella, Thanks for reaching out.👋 Is it just the one channel that seems to be stagnant? We'll be happy to look into this for you. To do so, could you grant our team access to your workspace by completing the steps below: