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Concerns About Lack of Staff Monitoring in Channel

Avatar of JoshJosh
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I don't mean to be confrontational, but does any staff monitor this channel? I'm seeing 9 unanswered messages this week alone, some with multiple users impacted. Only 1 thread seems to have received a staff response.

2 comments

  • Avatar of Jeremie Gluckman
    Jeremie Gluckman
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    Hi Josh Thanks for this feedback. That's on me. I've been at an AI conference this week, HumanX. It's on my list today to respond. Our support team is on standby too. We're here to help!

    ❤️2
  • Avatar of Josh
    Josh
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    ok. I wasn't sure if there was a dedicated help team, or if it was just purely a community forum. thanks for clarifying.