Login Issues with Okta SSO: Seeking Help and Solutions

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Anyone else running into login issues? I'm running into this issue after trying to sign in via Okta SSO

· Sorted by Oldest

Cameron
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Hi Ashley, Thanks for reaching out.👋 Sorry you're having issues logging in. Can try clearing your browser’s stored data for Dovetail by following these steps: 1. Right-click anywhere on the page and choose “Inspect.” 2. In the panel that opens, click the “Application” tab. 3. Under “Storage,” you’ll see sections for Local Storage, Session Storage, and Cookies. 4. For each one, right-click on the site name (or any listed items) and select “Clear.” This will remove any locally stored data and cookies for the site, which can help resolve loading or access issues. Alternatively, clear your cache and cookies.
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Cameron
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Let me know if you continue to have issues.

Cameron
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Hi Ashley, Thanks for reaching out.👋 Sorry you're having issues logging in. Can try clearing your browser’s stored data for Dovetail by following these steps: 1. Right-click anywhere on the page and choose “Inspect.” 2. In the panel that opens, click the “Application” tab. 3. Under “Storage,” you’ll see sections for Local Storage, Session Storage, and Cookies. 4. For each one, right-click on the site name (or any listed items) and select “Clear.” This will remove any locally stored data and cookies for the site, which can help resolve loading or access issues. Alternatively, clear your cache and cookies.
🙌1
Cameron
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Let me know if you continue to have issues.