Concerns Over Unclickable Citations in AI-Generated Content

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A dreaded [...] citation that I can't click? Is this new? Is this intended? Not being able to chase down the source of an AI-generated bullet point is frightening. In these moments, I turn back to much more manual and slow synthesis methods if I can't confidently verify.

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5 comments

Jazmin
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Hi Emi, Thanks for reaching out. 👋 Happy to help out! Since the screenshot is so small, can you confirm if you are experiencing this issue within a Search summary?
Emi F.
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Yep this is a Search output
Emi F.
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I sent an email with a broader example of poor-performance search earlier. It’s also not citing relevant snippets still.
Jazmin
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Thanks, Emi! Yep, I received that message too. I have followed up with our engineers regarding these two issues: 1. Search summary citation links do not link to a relevant source within data 2. [...] citation that is not hyperlinked with a source
I'll follow up as soon as I have an update 😊
Emi F.
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Thank you! Appreciate you and the team
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