Access Issues with Unpublished Research Insights: Need Solutions

·
·

Hi, I am working with a researcher whose unpublished insights are suddenly accessible to other viewers. They've attempted to restrict access at the folder insight level and are not having success. Is this a known issue at the moment?

  • Avatar of Amanda Winograd
    Amanda Winograd
    ·
    ·

    I'm also wondering how I could see a list of folders we have at the workspace level so I can determine if someone changed the access level of the folder this researcher is working in. I have manager access. Would I be able to do this without creating a project myself to see what folders I have available?

  • Avatar of Peter Wooden
    Peter Wooden
    ·
    ·

    Hi Amanda Winograd! I'm from the Dovetail engineering team. This isn't a known issue, so thanks for reporting it, I'll investigate it. Can you please share a URL of one of the unpublished insights?

  • Avatar of Amanda Winograd
    Amanda Winograd
    ·
    ·

    Hi, Peter Wooden, sorry for the delayed response. We happened to have a meeting with our Dovetail rep and have a plan moving forward. Thanks!

  • Avatar of Peter Wooden
    Peter Wooden
    ·
    ·

    Great to hear!