Questions About New Dovetail Features and Beta Trials

Lina Reynolds

Hi!! I have three questions regarding "New" features I'm seeing in Dovetail today:

1.
[Not new feature] Can only creators upload videos? I think the answer is yes, but wanted to ask.
2.
Recruit is in Beta, but it will be charged after a trial period?
3.
I see "Channels" as something new and different options, this will have an additional cost to use?

1 comment

Jazmin
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Hi Lina Reynolds, Happy to provide more info on your questions below:
1.
This depends on the role. Viewers will not be able to upload videos, but Contributors and Managers can. You can find more info HERE.
2.
Recruit is a pay-as-you-go feature. We are partnering with Respondent.io to provide participants. Where you'll be able to review verified participants from over 150 countries, allowing you to find the perfect match for your research quickly. Whether you’re looking for specific job titles, industries, or skills, Dovetail does the heavy lifting, surfacing the most relevant candidates. Recruit will offer a self-serve functionality and a pay-as-you-go model for finding interview subjects. It is now in Beta and Starts at $75 per participant (excluding the incentive fee). You can read our blog post HERE and our product page HERE for more information.
3.
Channels- All Professional and Enterprise workspaces can import up to 250 data points per month and purchase additional data points by navigating to Settings → Billing. A single data point imported into a Channel contributes to usage. For example, a single conversation imported from Zendesk or Intercom counts as a single data point. Total usage is aggregated across all channels in your workspace. By default, workspaces on the Professional and Enterprise plans have 250 data points per month included in their plan for dedicated use in Channels. The usage period resets every month from the workspace billing date. This is applicable for plans billed on both a monthly and yearly billing cycle.
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