Seeking Good Practices for Team Collaboration and Communication

Hi! Does any of you have any good practices in this area? 🙂 https://heydovetail.slack.com/archives/CDRHL1GL9/p1741610605351429

13 comments

Alex DeWitt
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I'm also struggling with this as we speak! Seems there is no way to chart the responses or summarise them :(
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Clara Kuo
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Karolina Kowalczyk I remember having to do this! Can you clarify - does each response come in as a separate note, the same as multiple participants for a qual study?
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Clara Kuo
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Have you tried using the canvas view?
Clara Kuo
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Another thing I used was fields for the quant info so that I could filter datapoints
Karolina Kowalczyk
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I tried! the issue I have is that I have to highlight all of the responses to have it in the canva
Karolina Kowalczyk
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it was easier when I was able to have all of my survey responses in one file (as one interview with users) but I see that it is no longer possible
Clara Kuo
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Hmm I believe it was Pat in support that helped me originally I wish I wrote down what I did…this was for a NPS survey so we had the nps scores, and I also added a field category for detractors, promoters, etc Another thing I had to do was make sure to create a date field to filter the data by month and year But now I think the problem is you can no longer use automatic sentiment analysis. The auto sentiment allowed me to highlight the open ends so I could recategorize them in Canvas 🥲
Clara Kuo
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Jeremie G. can we find out why this was deprecated?
Clara Kuo
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Karolina Kowalczyk if you can’t do auto sentiment analysis in DT, I want to say it is possible to use a TexttoData API in Google Sheets, meaning you can set up your CSV file of your data to add a column for with those sentiment analysis tags, so that you can force the tag and use Canvas for magic highlighting.
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Jeremie G.
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Thanks for your expertise Clara Kuo I don't have much context here but can ask around.
Clara Kuo
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Hi Karolina Kowalczyk how did that workaround work for you? Or did you try something else? Would love to hear from you!
Karolina Kowalczyk
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hi Clara Kuo we actually decided to not use Dovetail at all for survey 😕 this process would be too complicated for designers
Clara Kuo
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Ah bummer, I feel your pain there! Good to hear back from you.
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Seeking Good Practices for Team Collaboration and Communication | Dovetail Champions