Paul H.

If you could DM me your workspace id, or dovetail url, i can take a look for you to see what's going on, thanks Rachael

Sorry I meant could you try a reupload if that's not too much trouble? Alternatively, any edits to any response, even minor, should kick off a re-summarize for the insight summaries. For example you could open a single note/data entry, and add, then remove a space, even this should refresh the related summary for the question you made an edit to.

Hi Dr. L., in your csv, were the questions the columns and the raters the rows, or the other way round, with the questions being rows and raters being columns?

Hi Rachael F. i think i found your issue, we've pushed out a fix so that the summaries should be updated with subsequent file uploads, could you give it one more test please? If its still not working, please raise the issue here and let me know when you've done that!

Thanks for the confirmation! Survey summaries are updated with the latest data in the project, which is why the two insights are identical, as they are both summarizing all the of the data in the same project. You can confirm if the summary is analyzing all of you data by checking the number of responses, at the top of the answer summary block.

Hi Rachael F., could you confirm if the two data sets had the same columns, or did they have completely different columns?