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    Dan B.

    Senior UX Researcher
    Posted in Customer Support·
    Avatar of Dan B.Dan B.
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    Exploring Dovetail's Demo Environment for Tagging Examples

    Hi all, is there any kind of demo environment within Dovetail I could explore to see some optimal examples of how tagging can work?

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    Commented on Setting Up Slack Integration for a New Channel·Posted inCustomer Support
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    Dan B.
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    Thanks Pam, I'm leaning towards the same - just wondering if anything might have changed recently since I'm sure this hasn't been the case in the past!

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    Commented on Setting Up Slack Integration for a New Channel·Posted inCustomer Support
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    Dan B.
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    I thought this but we already have it enabled? As I said it's running on other channels as we speak, is it the case that I need to get sign off every time we add a new channel?

    Commented on Setting Up Slack Integration for a New Channel·Posted inCustomer Support
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    Dan B.
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    It even shows here in our list of approved integrations in slack

    Posted in Customer Support·
    Avatar of Dan B.Dan B.
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    Setting Up Slack Integration for a New Channel

    Hi there, I'm trying to set up a new channel with slack integration (we already have different versions of this up and running) and I'm being told the slack integration isn't enabled?

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    Commented on Enhancing Dovetail's Slack Integration for Feedbac...·Posted inCustomer Support
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    Dan B.
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    Hey Jazmin, It's a public channel open to anyone in the org. Also, the automation workflow we implemented is recent (as of this month). You can see the drop off in data pulled into the dovetail channel as soon as the automated workflow went live

    Posted in Customer Support·
    Avatar of Dan B.Dan B.
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    Enhancing Dovetail's Slack Integration for Feedback Analysis

    Hi team Dovetail! Big fan of the new Channels feature, and we just got the Slack integration approved so I'm playing with it as we speak. One of the primary use cases I have for this is to analyse a feedback Channel we have set up that utilises Slack automations to gather feedback in a form and share to the slack channel. It seems that Dovetail isn't pulling in these messages to the channel, perhaps as they have come from a slack automation bot? Would love to see if this is something that can be enabled, at least for our workspace! Example from the slack channel here:

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    Posted in Product Advice·
    Avatar of Dan B.Dan B.
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    Request for Updated Project Roadmap Information

    Hi there, is this Roadmap previously shared here kept up to date? Would be great to see a more up to date roadmap if there is one in existence! https://dovetail.canny.io/

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    Commented on Introducing Peter Button: B2B Sales Trainer Focuse...·Posted inIntroductions
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    Dan B.
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    Hey Peter, great to hear your mission around transforming the goals of sales teams - much much needed!

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      Senior UX Researcher
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