Concerns About Slow Search Performance: Request for Updates

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Search is so ridiculously slow. Was this something you were looking into?

· Sorted by Oldest

Cameron
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Hi Jo, Thanks for reaching out.👋 I'm sure you've already done this but just in case, let's try some basic troubleshooting to isolate the issue. ** Clear cache and cookies ** Make sure your current browser is updated to the most recent version. * Try using a completely different browser (safari, firefox, chrome, etc.) Additionally, are others in the workspace experiencing the same issue?
Jo S.
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Yes, a lot of people in my workspace experience this
Cameron
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We'll be happy to look into this for you. To do so, could you grant our team access to your workspace by completing the steps below:
(618 kB)
Channeled
APP
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This thread was picked up by another channel in Intercom and will no longer sync to Slack.
Andrea B.
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Just FYI, uploading data and transcription is also insanely slow. It takes more than an hour to upload 15 interviews.

Cameron
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Hi Jo, Thanks for reaching out.👋 I'm sure you've already done this but just in case, let's try some basic troubleshooting to isolate the issue. ** Clear cache and cookies ** Make sure your current browser is updated to the most recent version. * Try using a completely different browser (safari, firefox, chrome, etc.) Additionally, are others in the workspace experiencing the same issue?
Jo S.
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Yes, a lot of people in my workspace experience this
Cameron
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We'll be happy to look into this for you. To do so, could you grant our team access to your workspace by completing the steps below:
(618 kB)
Channeled
APP
·
·
This thread was picked up by another channel in Intercom and will no longer sync to Slack.
Andrea B.
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·
Just FYI, uploading data and transcription is also insanely slow. It takes more than an hour to upload 15 interviews.