Dovetail Champions Icon
    Dovetail Champions
    • 🏠Home
    • 📅Events
    • 👥Groups
    • 👤Members

    • 📢Announcements
    • 💡Customer Support
    • 🤝Introductions
    • 💼Jobs
    • 🔍Methods and Craft
    • 💡Product Advice

    • ⚖︎Community Guidelines

    • ↗Champions Welcome Package

    Powered by Tightknit

    Marja G.

    Posted in Customer Support·
    Avatar of Marja G.Marja G.
    ·
    ·

    Best Practices for Expanding Dovetail in Market Research

    I'm looking to expand our use of Dovetail from UX research to market research and am curious whether others have best practices that they follow or any resources they might point me to to help get my team off on the right foot. TIA!

    See more
    2Comments
    1
    Posted in Customer Support·
    Avatar of Marja G.Marja G.
    ·
    ·

    Exploring Metadata in Dovetail: Chart Limitations and Alternatives

    Hello Dovetail folks- I've added metadata fields to insights and data objects that I'd like to be able to track. I was hoping to use charts to do this, but it seems that charts doesn't access metadata- is there another mechanism for exploring metadata? TIA for your help!

    See more
    2Comments
    Commented on Request for Assistance: Missing Video Recovery fro...·Posted inCustomer Support
    Avatar of Marja G.
    Marja G.
    ·
    ·

    Thanks for the quick response Cameron - given the amount of work ongoing in our workspace, I'm reluctant to restore the data to an earlier version so we'll go ahead and reupload the video from our backup and label it accordingly. I'm curious if you happen to have any idea of what might have caused the issue?

    Posted in Customer Support·
    Avatar of Marja G.Marja G.
    ·
    ·

    Request for Assistance: Missing Video Recovery from Transcription Notes

    GM- between last night and this morning, a video disappeared from the our transcription note (the transcript remains). The video is not in trash - would be glad for an assist to recover it. Thanks.

    See more
    5Comments
    Commented on Trouble Filtering Data by Project in Dovetail Tags·Posted inCustomer Support
    Avatar of Marja G.
    Marja G.
    ·
    ·

    I haven't tried that yet, will give it a shot

    1
    Commented on Trouble Filtering Data by Project in Dovetail Tags·Posted inCustomer Support
    Avatar of Marja G.
    Marja G.
    ·
    ·

    thanks for double checking- will stay tuned

    Commented on Trouble Filtering Data by Project in Dovetail Tags·Posted inCustomer Support
    Avatar of Marja G.
    Marja G.
    ·
    ·

    Not using the search in this instance- just double clicked on a tag from a tagboard to bring up all of the data under that tag

    Commented on Trouble Filtering Data by Project in Dovetail Tags·Posted inCustomer Support
    Avatar of Marja G.
    Marja G.
    ·
    ·

    Hi Srinivas K. I had to grab a different screenshot to protect participant privacy- see below:

    Posted in Customer Support·
    Avatar of Marja G.Marja G.
    ·
    ·

    Trouble Filtering Data by Project in Dovetail Tags

    Hello Dovetailers- When examining the data tagged with a given tag, I seem to remember being able to filter by project but don't seem to have that option any longer (see screenshot). This filtering capacity is key for us since we typically use workspace level tags and often want to drill down to a particular project from that higher level. Can you help?

    1 attachment
    See more
    10Comments
    Loading

    Awards & Badges

    Dovetail Pathfinder CertifiedDovetail Pathfinder Certified
    View All

    About

    • Bio
    • Title
    • Where to find me