Erin C.

Hi Danielle (. Unfortunately we currently only have the option to import Public URLs via the API. I will forward your request to the Product teams. Alternatively, there is a chance that you could use Zapier via our integrations page (/settings/integrations), to import from Rally data to Dovetail.

Looping in Michal S. who is engineering manager on the MCP team

Hi Justin! I'm Erin, one of the engineering managers at Dovetail and am delighted to tell you that we are actually currently planning work for a hosted MCP, it will be coming in the new year. The first version will likely have the same data that the current API has, however would be keen to hear more about your use-case. Are you able to share more on your intended MCP workflow, specifically around the file content?

Apologies, we did have an incident related to video export and transcription this morning. It was resolved ~2hrs ago, but please let me know if you are still experiencing issues.

Hi Justin, this is absolutely the right place - although if it is gong specific, we are currently working on it and would love some input from gong users: https://heydovetail.slack.com/archives/C07J5TNACTD/p1760995732470849

Hello! Erin from the engineering team at Dovetail - apologies, we were streamlining and cleaning up some default colors and introduced this bug. It has been fixed, so you can switch back to the magenta color - or if unchanged, it should now be back to the magenta color automatically. Thank you for bringing this to our attention!

Andrea B. we have now resolved the issue and you should be able to use chat again within your workspace. Sorry again for any inconvenience caused!

Hi Andrea B. - so sorry, but we are currently working on an issue where Chat was crashing when asked a question. We temporarily turned it off while we implement a fix - which shouldn't be too far off now at all. Very sorry for the inconvenience. You can follow along on the updates here: https://status.dovetail.com/

Sorry to hear that Rachael F. - I'll check in with the team (and the app chat) to see about the trash issue!

Hi Rachael F. I've spoken with the team and this is actually a fault in the help doc! The ability for managers and contributors to be able to edit is consistent with how the access levels work across the rest of the product. We are, however, adding an extra level of access controls for contacts, which would allow you to lock it down for different user groups. We expect this to be in product in the next few weeks. In the meanwhile, if you need an immediate solution, you are able to restrict access to contacts. Thank you for bringing this to our attention, we will update the help article. I will also provide an update once we have the access control for contacts in product.