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    Brie J.

    User Experience Researcher at SpotOn
    Commented on Escalating Issue: Appreciation for Responsive Team...·Posted inCustomer Support
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    Brie J.
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    Thanks so much Emi F.!

    Commented on Intern Reports Chat Feature Fabricating Client Quo...·Posted inMethods and Craft
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    Brie J.
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    Me too, thanks so much Margaret!

    Commented on Intern Reports Chat Feature Fabricating Client Quo...·Posted inMethods and Craft
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    Brie J.
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    You bet!

    Commented on Struggling with Planning in a Post-Linear/Jira Env...·Posted inMethods and Craft
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    Brie J.
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    Yes, I've noticed this too. We started with Monday and then moved to Jira but everyone seems to still silo and duplicate roadmaps and workflows into dovetail charts, figma, Lucid Kanbans. I've also noticed that at least for my company, the research hasn't been properly established or set up within Jira.

    Posted in Methods and Craft·
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    Intern Reports Chat Feature Fabricating Client Quotes

    Hey friends! I'm working with an intern on a project and she has noticed that the chat feature is fabricating client quotes. Has anyone else noticed this?

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    Commented on Improving Theme Clustering and Insights Workflow B...·Posted inMethods and Craft
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    Brie J.
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    Thanks so much Jeff S.!

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    Commented on Improving Theme Clustering and Insights Workflow B...·Posted inMethods and Craft
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    Brie J.
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    Thanks Jeremie G.!

    Commented on Introducing Brie James: UX Researcher at SpotOn fr...·Posted inIntroductions
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    Brie J.
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    Thank you so much Madison O.! Happy to be here.

    Posted in Methods and Craft·
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    Improving Theme Clustering and Insights Workflow Best Practices

    Hi all, I’m currently using the Highlight Board in a project to cluster emerging themes and insights, and I’m curious how others approach this part of their workflow. Specifically:

    • Do you rely on tags to group highlights for clustering?

    • Any tips for making the theme-highlight-insight workflow more efficient or scalable?

    Would love to hear any best practices or examples of how you’ve structured this to make synthesis clean and shareable. Thanks in advance!

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    4Comments
    Commented on Resources for UXR Career Growth at Staff and Princ...·Posted inMethods and Craft
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    Brie J.
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    Jeremie G. I had found this episode during a time where I needed to make that decision and found it super helpful!

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    About

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      User Experience Researcher at SpotOn
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