armina

i remember asking about this before, but i now i can’t find the post anymore 🫠 for viewing the tags (in the tag boards), is there any way to expand the group columns in order to view the whole tag title, for those tags that are lengthier? i know you can hover to expand, but that’s at an individual level — if you need to understand all the tags at a glance, there doesn’t seem to be a way to visualise the whole text at once.

some feedback on the prompting for AI summarisation (either within Search or the Chat window): from the little i’ve played around with either searching for data (using the AI search) or chatting with the data, i’ve noticed that references seem to favour data (e.g. Interviews) rather than insights themselves. again, not sure how prevalent that is, but i would expect more references to insights, rather than data from our mental model: if one of the AI results links to 1-2 pieces of data (again, individual interviews, in most of our cases), that gives us much less confidence than if the AI results link to 1-2 insights (which tend to be based on multiple pieces of data). in the hierarchy of how we weigh confidence: data is the smallest unit and you need several piece of data to create an insight, and then you need several insights to have increased confidence in a wider pattern. tl;dr if we’re asking the AI to give us “biggest pains for our customers” and the AI only links to a handful of interviews, this is going to come across as mostly anecdotal evidence and won’t give us much confidence in the results. 🧂 grain of salt: i’ve played very little with the AI features, and this is a perspective limited to research done with interviews. if you use mostly surveys or other inputs, this might not be valid. ❓ my question is: in the prompting for these features, is there an emphasis on data, vs insights? or is this just a fluke?

very misleading “updates” email notification (not sure if 🐛 or intentional): as one of the workspace admins, i receive these “updates” emails, which i’ve interpreted as “teammates have done something in the workspace” — which is also how it’s phrased, see screenshot. so far, this is incorrect: the team members didn’t create any highlights, and there’s no new highlights in the project. i now assume what “team members created x highlights” actually means is “Dovetail AI has suggested x highlights” (which it has), but this is very misleading phrasing, when those AI-suggested highlights were never accepted, and, again, the mentioned team members never engaged with these AI-suggested highlights. is there a reason for this phrasing? impact: i initially took the email at face-value and assumed the teammates had auto-accepted all the AI-suggested highlights after i had instructed them not to do so, which created a very confusing follow-up conversation with them! it’s not a huge issue, we have a positive workplace culture here 😄 but it leads to unnecessary confusion.

👋 been struggling with simple file upload to Data: trying to upload files as PDFs or PPTX (max. 40 MB) but i keep getting the upload failed error. the files open as normal on my machine, so i don’t think there’s a problem with the files themselves. eta: this usually takes a couple of minutes of “in progress” to “failed” and i make sure to stay on the page while in progress. i don’t remember having this kind of issues before…