Dovetail Champions Icon
    Dovetail Champions
    • 🏠Home
    • 📅Events
    • 👥Groups
    • 👤Members

    • 📢Announcements
    • 💡Customer Support
    • 🤝Introductions
    • 💼Jobs
    • 🔍Methods and Craft
    • 💡Product Advice

    • ⚖︎Community Guidelines

    • ↗Champions Welcome Package

    Powered by Tightknit

    Hannah Greene

    Commented on Exploring Quantitative and Qualitative Testing for...·Posted inMethods and Craft
    Avatar of Hannah Greene
    Hannah Greene
    ·
    ·

    Nathalie T. Yes! Definitely a simpler maxdiff. Honestly, I haven't had a chance to use it yet! But I've been pitching it to my clients whenever possible because it seems like a great tool. Their email newsletter is also really in-depth and interesting.

    Commented on Exploring Quantitative and Qualitative Testing for...·Posted inMethods and Craft
    Avatar of Hannah Greene
    Hannah Greene
    ·
    ·

    I've not done this specifically, but it does sound like the perfect opportunity to use a pairwise comparison survey!

    Commented on Best Practices for Collecting and Managing Consent...·Posted inMethods and Craft
    Avatar of Hannah Greene
    Hannah Greene
    ·
    ·
    1. 1.

      We've had pushback once or twice, but we were able to adjust the consent to be anonymous (i.e. we'd use audio only and 'Participant X'). We only really have the marketing clause in there if we publish case studies on the project, and participants are always anonymous in that.

    2. 2.

      We used to use ConsentKit to track consent and files, but it became a bit too much for our needs. I don't think we've ever had someone reach out to remove their information (maybe one a long time ago?), but if they did, they would just email the person listed in their signed consent form and we can find and delete files and participant info on our servers.

    1
    Commented on Best Practices for Collecting and Managing Consent...·Posted inMethods and Craft
    Avatar of Hannah Greene
    Hannah Greene
    ·
    ·

    our template for this consent looks like: People on the project or client team may view the sessions (live or remote). Other people involved at [company] or on the client team may watch the recording of your session in the future. [Company] or our client may publish research reports or marketing content that include your comments or actions from in the session. We do not share any identifying information, such as your full name, likeness, or contact information with our client(s) or anyone outside of [Company]. Then we include a clause about rights to access, withdraw, and erasure as well as contact info

    1
    Commented on Troubleshooting CSV Import Issues in Dovetail for...·Posted inMethods and Craft
    Avatar of Hannah Greene
    Hannah Greene
    ·
    ·

    I've had the best luck just copying and pasting a group of cells from the spreadsheet into the note, tbh.

    1
    Commented on Tips for Building Effective Research Processes as...·Posted inMethods and Craft
    Avatar of Hannah Greene
    Hannah Greene
    ·
    ·

    Just saw this posted in the ReOps slack channel and thought it may be of interest for you!

    Kathleen Asjes: I am thrilled to announce that the second cohort of The Solo UX Researcher is kicking off in March! This is your chance to connect with and learn alongside fellow Solo UXRs, overcome shared challenges, and grow your skills in a supportive environment. Here's what you can expect:

    • Five weeks of focused learning: Dive deep into essential topics like impact measurement, stakeholder engagement, prioritization and increasing your influence.

    • Expert guidance: Benefit from guidance by an experienced research leader as well as exchanging ideas with your peers.

    • Peer support: Connect with a group of like-minded researchers facing similar challenges as a Team of One.

    Early bird registration is now open! Secure your spot and take advantage of a special discount by signing up before the 30th of January. Learn more and register here: https://growandconnect.org/the-solo-ux-researcher-cohort/

    Commented on Tips for Building Effective Research Processes as...·Posted inMethods and Craft
    Avatar of Hannah Greene
    Hannah Greene
    ·
    ·

    We like to use video clips from dovetail in our reports! They're really powerful.

    Commented on Best Strategies for Analyzing Usability Study Data...·Posted inMethods and Craft
    Avatar of Hannah Greene
    Hannah Greene
    ·
    ·

    Our general strategy for tagging usability is to set up a series of tags for:

    • The tasks

    • The screens or features

    • Overall task performance: direct/indirect success or failure

    • And then other general comments or themes like ideas, accessibility, navigation, bug, etc.

    Then we just use the filters to pull insights. Like, what were all the failures on X task from? Best of luck!

    1
    Commented on Tips for Building Effective Research Processes as...·Posted inMethods and Craft
    Avatar of Hannah Greene
    Hannah Greene
    ·
    ·

    I've not read this book, but Rosenfeld Media has some great resources. This is quite the challenge, but don't feel like you have to get it perfect from the jump! We've been iterating on our process for a decade. https://rosenfeldmedia.com/books/lean-user-research/ My biggest learnings over the years are document everything, continue to revisit research objectives, find a way to turn 'failures' into successes, tell/show the participants stories, and make sure to get consent! Your passion is contagious. Good luck!

    1

    About

    • Bio
      UX Research at ZoCo Design
    • Title
    • Where to find me